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 Three years ago Ransom Spares applied for a Connecting Somerset grant to help fund the build of a new e-commerce website, which has had a massive impact upon the fortunes of this Yeovil based firm. The business is now 100% e-commerce. The construction of the website commenced around 3 years ago; however the website wasn’t officially launched until just over 2 years ago. Ransom Spares turned over £1 million in the second year of trading and are now on target to turn over £2 million in their 3rd year. Full Case Study Customers throughout the UK and across the world can now easily find replacement spare parts for Domestic Appliances thanks to Ransom Spares, an e-commerce company based in Yeovil Somerset. Lee Gilbert, Ransom Spares Managing Director said “Obtaining spare parts for electrical domestic appliances has always been a challenge, simply because there are so many brands and models that are being renewed all the time. The small shops that used to exist on the high street only sold the highly popular parts, but if you wanted to replace a cracked salad drawer for your Electrolux Fridge, or obtain a new oven shelf for your Bosch cooker for example you would be hard pushed to find a replacement.” Ransom Spares applied for a Connecting Somerset grant to help fund the build of their web-site that would change all of this. Lee went on “The idea was to put at the fingertips of the consumer, both in the UK and across the world, a database of spares, parts and accessories for all the major brands and models.” “Our website has grown extensively in the past two years and now has around half a million spares and accessories that fit over 20 million different models of appliance online! As long as you know your Brand and Model number the replacement part you are looking for can be found in just 3 clicks of the mouse! Most parts are despatched within 2 business days direct from our Somerset warehouse, with several thousand held in stock which are available for next day delivery.” “We also have YouTube videos on how to fix your appliances; in the current economic climate everyone is looking to save a bob or two!” |